Welcome

Welcome to MD Psych Care LLC (“the Practice”). We are your one-stop provider for mental health services, specializing in psychotherapy, psychological assessments, coaching, and telehealth services tailored to the unique needs of individuals across various backgrounds and locations. By engaging with our services, you agree to the following terms and conditions.

Business Information

• Legal Name: MD Psych Care LLC
• DBA: US Mental Health Services
• Registered Address: 30 N Gould St, Ste R, Sheridan, WY 82801
• Contact Email: inquiry@usmental.com
• Phone Number: (888) 868-8417
• Website: www.usmental.com

Scope of Services

MD Psych Care LLC offers:

• Psychotherapy and psychological evaluations
• Coaching services
• Telehealth and telemedicine services
• Consultation and training tailored to individuals and professionals worldwide

Services may be delivered through various communication platforms, including video conferencing, phone, and in-person visits where applicable.

Consent to Telehealth Services

By using this website, you consent to telehealth services provided by MD Psych Care LLC and its subsidiaries. This includes:

• Use of electronic communication tools for diagnosis, treatment, and consultation.
• Potential risks related to internet-based communication, including data breaches and technical issues.
• Compliance with HIPAA and other privacy regulations.

Key Terms for Telehealth:

1. Privacy and Security: Your health information is protected under federal and state laws. The Practice employs encryption, secure servers, and other advanced measures to safeguard your data. However, inherent risks with electronic communication exist, including potential breaches despite these protections.
2. Voluntary Participation: You may withdraw consent for telehealth services at any time without affecting future in-person care.
3. Technical Disruptions: Sessions interrupted by technical issues may be rescheduled or continued via alternate communication methods. In the event of persistent technical failures, additional support options will be made available to ensure continuity of care.

Intellectual Property Rights

Our Content and Marks

We own or license all intellectual property rights in our services, including but not limited to website design, text, images, logos, and other materials (“Content” and “Marks”). These are protected by copyright, trademark, and other intellectual property laws.

Your Use of Our Services

We grant you a non-exclusive, revocable license to access and use our Services for personal or internal business purposes. You may not:

• Copy, reproduce, distribute, or exploit any Content or Marks for commercial purposes without prior written consent.
• Use automated tools to extract or collect data from our website.
• Claim ownership or misrepresent our Content or Marks.

Violation of these terms may result in termination of your access and potential legal action.

User Responsibilities

Users must:

• Provide accurate personal and medical information.
• Respect privacy and confidentiality policies.
• Abide by all applicable laws while using our Services.

Prohibited activities include but are not limited to:

• Harassing or threatening behavior.
• Uploading harmful materials (e.g., viruses, malware).
• Misuse of our services to violate any laws or regulations.

Social Media and Third-Party Links

Our Services may include links to third-party websites or social media platforms. While we provide these links for convenience, we do not endorse or assume responsibility for the content, privacy policies, or practices of these third-party sites.

You may link to our website or share our content on social media, provided you:

• Do not misrepresent our brand or affiliation.
• Do not post defamatory, offensive, or misleading content.

User-Generated Content

Users may post or share content through our Services, such as reviews or comments. By doing so, you:

• Grant us a non-exclusive, perpetual license to use, modify, and share your content for business purposes.
• Warrant that your content complies with applicable laws and does not infringe on third-party rights.

We reserve the right to remove content that violates these terms or is deemed inappropriate.

Privacy Policy

We prioritize data privacy and security. Please review our detailed Privacy Policy to understand how we collect, use, and protect your information.

SMS Policy

MD Psych Care LLC may disclose Personal Data and other information as follows:

• Third Parties that Help Provide the Messaging Service: We will not share your opt-in to an SMS short code campaign with a third party for purposes unrelated to supporting you in connection with that campaign. We may share your Personal Data with third parties that help us provide the messaging service, including, but not limited to, platform providers, phone companies, and other vendors who assist us in the delivery of text messages.
• Additional Disclosures: Affiliates: We may disclose the Personal Data to our affiliates or subsidiaries; however, if we do so, their use and disclosure of your Personal Data will be subject to this Policy. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Payment and Financial Policies

1. Service Fees: Fees are communicated at the time of booking. Payment is required 48 hours before the scheduled session.
2. Accepted Payment Methods: Credit cards, HSA/FSA cards, ACH, and checks.
3. Late Fees: Payments not received within 30 days incur a 1.5% monthly interest charge.
4. Refunds: All sales are final. Refunds are not issued for completed services, including psychological evaluations or consultations.
5. Outstanding Balances: Accounts with unpaid balances may be sent to collections. Associated fees will apply.

Limitation of Liability

MD Psych Care LLC is not liable for:

• Losses arising from technical issues or interruptions.
• Decisions based on psychological evaluations or reports.
• Any indirect, incidental, or consequential damages related to the use of our Services.

Dispute Resolution

All disputes will be resolved through binding arbitration in accordance with the rules of the American Arbitration Association (AAA). Arbitration provides a cost-effective and confidential method to address disputes efficiently.

Informal Negotiations

Prior to initiating arbitration, the parties agree to attempt to resolve disputes informally by contacting the Practice via email or phone.

Restrictions

Arbitration will be limited to the dispute between the parties individually. Class action or group arbitration is prohibited.

Modifications and Termination

We reserve the right to modify or terminate these terms or any aspect of our Services at any time without prior notice. Continued use of our Services constitutes acceptance of such changes.

Cookie Policy

MD Psych Care LLC (“we,” “us,” “our”) uses cookies and similar tracking technologies on our website (the “Site”) to improve your browsing experience, analyze website traffic, and support our marketing efforts. This policy explains what cookies are, how we use them, and your rights to control their use.

What Are Cookies?

Cookies are small text files that are stored on your device (computer, smartphone, or tablet) when you visit a website. Cookies allow the website to recognize your device, store preferences, and track your interactions with the site.

Types of Cookies We Use

1. Essential Cookies These cookies are necessary for the website to function correctly. They enable basic features like navigation and access to secure areas of the site. Without these cookies, some parts of the site may not work properly.
2. Analytics and Performance Cookies These cookies help us understand how visitors interact with the website by collecting and reporting information anonymously. Examples include tracking page views and click paths.
3. Functionality Cookies These cookies allow the website to remember choices you make (e.g., language or region preferences) and provide enhanced, more personalized features.
4. Advertising and Targeting Cookies These cookies are used to deliver advertisements relevant to you. They may also limit the number of times you see an ad and help measure the effectiveness of advertising campaigns. Third-party advertisers may place these cookies.

How We Use Cookies

We use cookies to:

• Improve the functionality and performance of the website.
• Analyze website traffic to enhance user experience.
• Provide tailored advertising based on your interests and preferences.
• Remember your preferences and settings for future visits.

Third-Party Cookies

We may allow third-party services, such as analytics or advertising platforms, to place cookies on your device. These cookies are governed by the third party’s cookie policy, and we recommend reviewing their policies for more information.

Examples of third-party tools we use include:

• Google Analytics
• Facebook Pixel
• [Other relevant tools]

Managing Cookies

You can control and manage cookies through your browser settings. Most web browsers allow you to:

• View the cookies that are stored on your device.
• Delete all or specific cookies.
• Block cookies from specific websites.
• Disable all cookies completely.

Please note that disabling cookies may affect the functionality of this website and limit your access to certain features.

For more information on managing cookies, visit http://www.allaboutcookies.org/.

Consent to Use Cookies

By continuing to use our website, you consent to our use of cookies as outlined in this policy. If you do not agree, please disable cookies through your browser settings or discontinue using the site.

Updates to This Cookie Policy

We may update this policy from time to time to reflect changes in technology, legal requirements, or our cookie practices. Any updates will be posted on this page.

Contact Information

For inquiries or assistance, please contact us via our website.

By using this website and engaging with our services, you acknowledge and agree to these terms and conditions.